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Customer-Service

Customer Service

Shipping & Delivery
All orders placed Between midnight to 2 PM will be delivered by 10 PM same day. And all orders placed after 2 PM till midnight will be delivered the next day before 2 PM. Though natural calamities, weather and traffic conditions may very the delivery window. We highly appreciate the patience and understanding of our customers.
Privacy & Security
We value our customers. So we keep all of our customer information in a secure place. we dont sell/market or trade to 3 party any information we gether from our customers.
Returns & Replacements
We have a 7 days retun or replcaement policy for branded products which will report to us with in 24 hours of delivery. This option does not include grocery and food products, until unless there is a serious damage on it.
Ordering
Currently we accept a wide range of online transaction starting from Credit card, Debit card, net banking, UPI wallets (Google Pay, Paytm, PhonePe, etc) on all orders and cash on delivery (For locale to Berhampur only limit to INR 5000).
Payment, Pricing & Promotions
As the payments are in different modes, you will get online confirmation for your all transactions. Cash on delivery transactions are encouraged to pay by Google Pay, Rupay, Paytm or using other wallets directly to our registered phone or company current account at the time of delivery. We will send you e-mail/messages to confirm that you have paid for the product.
Viewing Orders
Every order will have a number associated with it once you complete your purchase. So you the track your order using the unique tracking order number after creating your account.
Updating Account Information
Once you created a profile by registering as a customer, you can view,track & update your information anytime in future.